News for 'customer engagement'

How Shriya, Sobhita celebrated National Handloom Day

How Shriya, Sobhita celebrated National Handloom Day

Rediff.com9 Aug 2024

They saluted 'the hands that weave timeless stories'.

Trump's 'America First' agenda may lead to higher tariffs

Trump's 'America First' agenda may lead to higher tariffs

Rediff.com6 Nov 2024

With Donald Trump all set to become US president, Indian exporters may face high customs duties for goods like automobiles, textiles and pharmaceuticals if the new US administration decides to pursue the 'America First' agenda, opined trade experts. Experts also said that Trump could also tighten H-1B visa rules, impacting costs and growth for Indian IT firms. Over 80 per cent of India's IT export earnings come from the US, making it vulnerable to changes in visa policies.

Where Have The Goldsmiths Disappeared?

Where Have The Goldsmiths Disappeared?

Rediff.com30 Aug 2024

Kurumbur in gold-loving Tamil Nadu was once a thriving centre for goldsmiths. Today their number is down to two.

WhatsApp's Plan For Small Businesses

WhatsApp's Plan For Small Businesses

Rediff.com13 Sep 2024

Meta announced a first-of-its-kind initiative called 'WhatsApp Bharat Yatra', where the company will go to Tier-II and Tier-III cities to provide on-ground, in-person training to small businesses.

Air India passenger finds blade-like object in flight meal, airline apologises

Air India passenger finds blade-like object in flight meal, airline apologises

Rediff.com17 Jun 2024

The airline had initiated a probe after the passenger posted on X that there was a blade-like metal object in the meal.

PV sales in June skid 7% on heatwave woes

PV sales in June skid 7% on heatwave woes

Rediff.com5 Jul 2024

Passenger vehicle retail sales in India witnessed a 7 per cent on-year decline in June as severe heatwave conditions resulted in 15 per cent less showroom walk-ins, industry body FADA said on Friday. Overall passenger vehicle registrations stood at 2,81,566 units last month, as compared to 3,02,000 units in June 2023. "Despite improved product availability and substantial discounts aimed at stimulating demand, market sentiment remains subdued due to extreme heat resulting in 15 per cent less walk-ins and delayed monsoons," the Federation of Automobile Dealers Associations (FADA) president Manish Raj Singhania said in a statement.

Ace acquires another plane as Jet deal gets delayed

Ace acquires another plane as Jet deal gets delayed

Rediff.com7 Oct 2024

Ace Aviation, which has been fighting Jet Airways for the acquisition of three Boeing B777 aircraft, said that it has acquired another aircraft for the conversion slot in early February 2025.

Nilekani-backed people+ai rolls out AI strategy...

Nilekani-backed people+ai rolls out AI strategy...

Rediff.com8 May 2024

An initiative of Nandan Nilekani's EkStep Foundation, people+ai on Tuesday unveiled its vision for the future of Artificial Intelligence (AI) in India, dubbed 'Adbhut India' (Amazing India). It aims to harness AI as a powerful tool to enhance the lives of all Indians. The event marked the rollout of several initiatives by people+ai that are focused on discovering, demonstrating, and disseminating population-scale AI use cases for India.

Will AI Replace Call Centres?

Will AI Replace Call Centres?

Rediff.com26 Apr 2024

This could fundamentally transform the industry that had been a major source of employment in countries like India and the Philippines.

Ban alcohol in Goa to make it 'viksit': BJP MLA

Ban alcohol in Goa to make it 'viksit': BJP MLA

Rediff.com31 Jul 2024

The MLA pointed out that there is already a ban on the consumption of alcohol in four other states, and Goa should also join the list.

NRIs yet to fully warm up to GIFT City's higher FPI limits

NRIs yet to fully warm up to GIFT City's higher FPI limits

Rediff.com20 Sep 2024

The Securities and Exchange Board of India (Sebi) has permitted 100 per cent contribution from non-resident Indians (NRIs) and overseas citizens of India (OCIs) in the corpus of foreign portfolio investors (FPIs) based out of Gujarat International Finance Tec-City (GIFT City), the country's international financial services centre (IFSC). However, the Indian diaspora is yet to fully embrace this new route. The regulator allowed this route to enhance the fund ecosystem at GIFT City and attract genuine investments from overseas Indians.

Where Would India Be Without Dr Singh?

Where Would India Be Without Dr Singh?

Rediff.com27 Dec 2024

What stood out in his 15-year journey as a member of the political executive at the Centre was his glowing record as India's most successful and effective finance minister. Both as prime minister and finance minister, he understood the importance of gradualism, except when the economy or the polity was in a crisis.

'Will end year with a growth rate of over 30 per cent'

'Will end year with a growth rate of over 30 per cent'

Rediff.com13 Apr 2024

'In life insurance, it is about creating distribution capacity and solutions for customers. We are constantly working on that.'

CNG price may go up by Rs 4-6 on input supply cut

CNG price may go up by Rs 4-6 on input supply cut

Rediff.com20 Oct 2024

The government has slashed by up to 20 per cent the supplies of cheaper domestically produced natural gas to city retailers -- a move that may result in Rs 4-6 per kg hike in the price of CNG sold to automobiles, unless excise duty on the fuel is cut, sources said. Natural gas pumped from below the ground and from under the seabed from sites ranging from the Arabian Sea to Bay of Bengal within India is the raw material that is turned into CNG for sale to automobiles and piped cooking gas to households.

'No need to panic on draft infra guidelines'

'No need to panic on draft infra guidelines'

Rediff.com24 May 2024

'It's a debatable topic, and we will submit our comments to the RBI by June 15.'

'Who Does Not Want To Be Prime Minister?'

'Who Does Not Want To Be Prime Minister?'

Rediff.com27 Dec 2024

'We are going to need more technical people in government.' 'You can't expect a generalist to understand the complicated world of financial engineering.' 'I regret to say that most of our politicians have no competence to deal with these things. Nor is there a willingness to learn.'

'Payment banks' micro-lending to significantly impact economy'

'Payment banks' micro-lending to significantly impact economy'

Rediff.com12 Jun 2024

'The transition from payment banks to SFBs is only permissible for banks not owned by corporate entities.'

Paytm denies any Enforcement Directorate probe into money laundering

Paytm denies any Enforcement Directorate probe into money laundering

Rediff.com5 Feb 2024

One97 Communications Ltd (OCL), the parent firm of fintech major Paytm, has denied reports about any investigation by the Enforcement Directorate (ED) into the company, its associates, and its founder and chief executive officer (CEO), Vijay Shekhar Sharma. The company, in an exchange filing on Sunday, said it had cooperated with the authorities when users or merchants on its platform were subject to enquiries in the past. "We would like to set the record straight and deny any involvement in anti-money laundering activities.

Rs 5.49 cr fine imposed on Paytm Payments Bank under anti-money laundering law

Rs 5.49 cr fine imposed on Paytm Payments Bank under anti-money laundering law

Rediff.com1 Mar 2024

Financial Intelligence Unit-India (FIU-IND) has imposed a Rs 5.49 crore penalty on Paytm Payments Bank for violating anti-money laundering rules, the Finance Ministry said on Friday. FIU-IND initiated a review of Paytm Payments Bank on receipt of specific information from law enforcement agencies in respect of few entities and their network of businesses engaged in a number of illegal acts, including organising and facilitating online gambling.

Charged-up: Bengaluru takes top spot in electric car registrations

Charged-up: Bengaluru takes top spot in electric car registrations

Rediff.com18 Jun 2024

Bengaluru outpaced Mumbai, Delhi, and Pune in 2023 to become India's leading city for electric car registrations. The city's tech-savvy workforce, increased acceptability, zero road tax, subsidised electricity for EV charging, and a wide charging station network contributed to this surge. Electric car registrations in Karnataka's capital surged more than threefold in 2023 to 8,690 units, overtaking the growth witnessed in the other three cities, according to data from Jato Dynamics

Bad Newz Review: A Leave-Your-Brains-Aside Entertainer

Bad Newz Review: A Leave-Your-Brains-Aside Entertainer

Rediff.com19 Jul 2024

Ammy and Triptii have the chemistry of a door-to-door salesman and disinterested customer.' On the other hand, she and Vicky burn down the house with their scorching sensuality, observes Sukanya Verma.

Why KYC Is Important

Why KYC Is Important

Rediff.com5 Mar 2024

'Clients deemed higher-risk are required to update their KYC more frequently.'

5 Mistakes First-Time Entrepreneurs Must Avoid

5 Mistakes First-Time Entrepreneurs Must Avoid

Rediff.com12 Mar 2024

To take the 'Idea to Enterprise' journey, you need to be open about your idea and articulate it to potential customers, existing entrepreneurs, experts in your industry and well-wishers.

RBI bars IIFL Finance from disbursing gold loans

RBI bars IIFL Finance from disbursing gold loans

Rediff.com4 Mar 2024

The Reserve Bank on Monday barred IIFL Finance Ltd from disbursing gold loans, with immediate effect following multiple supervisory concerns, including serious deviations in assaying and certifying the purity of the yellow metal. A leading financial services provider, IIFL Finance offers a range of loans and mortgages. The latest directions from the Reserve Bank of India (RBI) pertain to only the gold loan business.

The Menace Of Road Rage

The Menace Of Road Rage

Rediff.com3 Sep 2024

I am happy I didn't knock anyone down, driving recklessly or trying to show off. However, in one instance of road rage (the consequence of arguing with a driver who disrespected my right to cross the road peacefully) I did find a man in a SUV taking his anger out on me by driving his vehicle over my feet, recalls Shyam G Menon.

Bharti dials up UK telecom play with $4 bn stake in BT

Bharti dials up UK telecom play with $4 bn stake in BT

Rediff.com13 Aug 2024

Bharti Global, the international investment arm of Bharti Enterprises, has decided to buy 24.5 per cent equity in BT Group - a move that will make the Indian conglomerate the biggest shareholder in the UK's second-largest telecom company both in terms of market value and subscriber count. The shares are being purchased from billionaire Patrick Drahi's Altice UK through a combination of cash and debt .

Big Steel Boys Pushing Future Mobiility Pedal

Big Steel Boys Pushing Future Mobiility Pedal

Rediff.com11 Aug 2024

From setting up cutting-edge facilities to cater to the domestic market and building capabilities of global standards, the action is building up.

Meta to jointly invest with Airtel in telecom infrastructure

Meta to jointly invest with Airtel in telecom infrastructure

Rediff.com5 Dec 2022

Social media giant Meta Platforms and Bharti Airtel on Monday announced a collaboration to jointly invest in telecom infrastructure to cater to the rising demand of high speed data and digital services in India. The announcement comes on the back of telecom operators' demand to share revenue with service providers to build networks. "Airtel and Meta will jointly invest in global connectivity infrastructure and CPaaS (communications platform as a service) based new-age digital solutions to support the emerging requirements of customers and enterprises in India," the statement said.

Harley, Triumph blaze a trail, give Enfield a tough ride

Harley, Triumph blaze a trail, give Enfield a tough ride

Rediff.com19 Feb 2024

It has been seven months since the iconic motorcycle manufacturers, Harley-Davidson and Triumph, embarked on their journey in India with the backing of partners Hero MotoCorp and Bajaj Auto. According to data shared by the Indian majors, both brands are already creating ripples in the above 350cc category. The increase in sales has prompted a ramp-up in production and even the doubling of retail touchpoints for one of them.

Have You Tried A Pinwheel Samosa?

Have You Tried A Pinwheel Samosa?

Rediff.com29 May 2023

Or makhni pasta? Timbits or donut holes? Time you headed to Tim Hortons.

Strict customs scrutiny of FTA imports from Sept 21

Strict customs scrutiny of FTA imports from Sept 21

Rediff.com18 Sep 2020

Importers will now have to provide sufficient proof to the domestic customs authorities that the goods being imported have a minimum 35 per cent value addition in the country from which it is being exported to India.

'Govt wants more incentive to customers for vehicle scrapping'

'Govt wants more incentive to customers for vehicle scrapping'

Rediff.com3 Apr 2021

'Some companies have agreed to 2-3% incentive but the automakers and SIAM have to decide amongst themselves'

'India Is The No.1 Country Outside The US...'

'India Is The No.1 Country Outside The US...'

Rediff.com10 Apr 2024

'India has the largest slate of local original content outside the US.'

A Small Line Of People Crossed Into India

A Small Line Of People Crossed Into India

Rediff.com19 Aug 2024

When I asked Krishna Gopal Sengupta, who had travelled through Bangladesh from Chittagong to Petrapole if the interim government had made any impact at ground level, he said, "it's been only a couple of days. They will need some time." Shyam G Menon reports from Petrapole, India's entry point with Bangladesh.

Chaos at airports as Air India Express cancels 100 flights; 15K flyers hit

Chaos at airports as Air India Express cancels 100 flights; 15K flyers hit

Rediff.com9 May 2024

Discontent has been brewing among a section of the cabin crew at the low-cost carrier for some time now, especially after the start of the process of merger of AIX Connect, formerly AirAsia India, with itself.

'No question of bringing in an investor right now'

'No question of bringing in an investor right now'

Rediff.com24 Aug 2024

'We have got enough internal accruals, and we are able to do acquisitions on our own.'

Reliance net profit rises 9%, planned shutdown at oil refinery subdues earnings

Reliance net profit rises 9%, planned shutdown at oil refinery subdues earnings

Rediff.com19 Jan 2024

Reliance Industries Ltd on Friday reported a 9 per cent rise in its December quarter net profit as a planned maintenance-induced weakness in oil business earnings was offset by stability in retail and telecom verticals. The oil-to-retail-to-telecom conglomerate's consolidated net profit of Rs 17,265 crore, or Rs 25.52 per share, in October-December - the third quarter of the current 2023-24 fiscal - was 9.3 per cent higher than Rs 15,792 crore, or Rs 23.19 a share, earning a year back, according to a company statement. Quarter-on-quarter, the profit was lower when compared to Rs 17,394 crore earnings in the preceding three months ended September 30.

10 Skills That Matter At Job Interviews

10 Skills That Matter At Job Interviews

Rediff.com12 Jul 2024

Employers seek individuals who can prioritise tasks, solve problems, and work within deadlines, notes Ankit Aggarwal, founder and CEO, Unstop.

TCS needs to keep evolving in age of GenAI: Krithivasan

TCS needs to keep evolving in age of GenAI: Krithivasan

Rediff.com3 Jan 2024

Tata Consultancy Services (TCS) has to "keep evolving" and be relevant to clients as generative artificial intelligence (GenAI) technologies emerge, K Krithivasan, chief executive officer and managing director of the IT company, has said in a New Year's message to employees. "It is always heartening to see the reinforcement of how strong our relationships are with our clients and the level of trust they place with us.

Tesla begins formal talks with govt

Tesla begins formal talks with govt

Rediff.com19 Apr 2024

In its first official engagement with the Indian government, Elon Musk-led Tesla and other global automotive (auto) manufacturers sought clarification on the new electric vehicle (EV) policy, specifically regarding investment guidelines and the timeline for the domestic value addition (DVA) requirement. Officials who attended the meeting told Business Standard that the original equipment manufacturers (OEMs) tried to understand whether the complete investment would be made within three or five years and the duration they would have to achieve the 50 per cent DVA. "The consultation meeting was convened to address queries from auto OEMs.