News for 'customer engagement'

'Will end year with a growth rate of over 30 per cent'

'Will end year with a growth rate of over 30 per cent'

Rediff.com13 Apr 2024

'In life insurance, it is about creating distribution capacity and solutions for customers. We are constantly working on that.'

'No need to panic on draft infra guidelines'

'No need to panic on draft infra guidelines'

Rediff.com24 May 2024

'It's a debatable topic, and we will submit our comments to the RBI by June 15.'

'Payment banks' micro-lending to significantly impact economy'

'Payment banks' micro-lending to significantly impact economy'

Rediff.com12 Jun 2024

'The transition from payment banks to SFBs is only permissible for banks not owned by corporate entities.'

Paytm denies any Enforcement Directorate probe into money laundering

Paytm denies any Enforcement Directorate probe into money laundering

Rediff.com5 Feb 2024

One97 Communications Ltd (OCL), the parent firm of fintech major Paytm, has denied reports about any investigation by the Enforcement Directorate (ED) into the company, its associates, and its founder and chief executive officer (CEO), Vijay Shekhar Sharma. The company, in an exchange filing on Sunday, said it had cooperated with the authorities when users or merchants on its platform were subject to enquiries in the past. "We would like to set the record straight and deny any involvement in anti-money laundering activities.

Bad Newz Review: A Leave-Your-Brains-Aside Entertainer

Bad Newz Review: A Leave-Your-Brains-Aside Entertainer

Rediff.com19 Jul 2024

Ammy and Triptii have the chemistry of a door-to-door salesman and disinterested customer.' On the other hand, she and Vicky burn down the house with their scorching sensuality, observes Sukanya Verma.

Charged-up: Bengaluru takes top spot in electric car registrations

Charged-up: Bengaluru takes top spot in electric car registrations

Rediff.com18 Jun 2024

Bengaluru outpaced Mumbai, Delhi, and Pune in 2023 to become India's leading city for electric car registrations. The city's tech-savvy workforce, increased acceptability, zero road tax, subsidised electricity for EV charging, and a wide charging station network contributed to this surge. Electric car registrations in Karnataka's capital surged more than threefold in 2023 to 8,690 units, overtaking the growth witnessed in the other three cities, according to data from Jato Dynamics

Rs 5.49 cr fine imposed on Paytm Payments Bank under anti-money laundering law

Rs 5.49 cr fine imposed on Paytm Payments Bank under anti-money laundering law

Rediff.com1 Mar 2024

Financial Intelligence Unit-India (FIU-IND) has imposed a Rs 5.49 crore penalty on Paytm Payments Bank for violating anti-money laundering rules, the Finance Ministry said on Friday. FIU-IND initiated a review of Paytm Payments Bank on receipt of specific information from law enforcement agencies in respect of few entities and their network of businesses engaged in a number of illegal acts, including organising and facilitating online gambling.

The Menace Of Road Rage

The Menace Of Road Rage

Rediff.com3 Sep 2024

I am happy I didn't knock anyone down, driving recklessly or trying to show off. However, in one instance of road rage (the consequence of arguing with a driver who disrespected my right to cross the road peacefully) I did find a man in a SUV taking his anger out on me by driving his vehicle over my feet, recalls Shyam G Menon.

Why KYC Is Important

Why KYC Is Important

Rediff.com5 Mar 2024

'Clients deemed higher-risk are required to update their KYC more frequently.'

5 Mistakes First-Time Entrepreneurs Must Avoid

5 Mistakes First-Time Entrepreneurs Must Avoid

Rediff.com12 Mar 2024

To take the 'Idea to Enterprise' journey, you need to be open about your idea and articulate it to potential customers, existing entrepreneurs, experts in your industry and well-wishers.

Bharti dials up UK telecom play with $4 bn stake in BT

Bharti dials up UK telecom play with $4 bn stake in BT

Rediff.com13 Aug 2024

Bharti Global, the international investment arm of Bharti Enterprises, has decided to buy 24.5 per cent equity in BT Group - a move that will make the Indian conglomerate the biggest shareholder in the UK's second-largest telecom company both in terms of market value and subscriber count. The shares are being purchased from billionaire Patrick Drahi's Altice UK through a combination of cash and debt .

Big Steel Boys Pushing Future Mobiility Pedal

Big Steel Boys Pushing Future Mobiility Pedal

Rediff.com11 Aug 2024

From setting up cutting-edge facilities to cater to the domestic market and building capabilities of global standards, the action is building up.

RBI bars IIFL Finance from disbursing gold loans

RBI bars IIFL Finance from disbursing gold loans

Rediff.com4 Mar 2024

The Reserve Bank on Monday barred IIFL Finance Ltd from disbursing gold loans, with immediate effect following multiple supervisory concerns, including serious deviations in assaying and certifying the purity of the yellow metal. A leading financial services provider, IIFL Finance offers a range of loans and mortgages. The latest directions from the Reserve Bank of India (RBI) pertain to only the gold loan business.

Harley, Triumph blaze a trail, give Enfield a tough ride

Harley, Triumph blaze a trail, give Enfield a tough ride

Rediff.com19 Feb 2024

It has been seven months since the iconic motorcycle manufacturers, Harley-Davidson and Triumph, embarked on their journey in India with the backing of partners Hero MotoCorp and Bajaj Auto. According to data shared by the Indian majors, both brands are already creating ripples in the above 350cc category. The increase in sales has prompted a ramp-up in production and even the doubling of retail touchpoints for one of them.

Meta to jointly invest with Airtel in telecom infrastructure

Meta to jointly invest with Airtel in telecom infrastructure

Rediff.com5 Dec 2022

Social media giant Meta Platforms and Bharti Airtel on Monday announced a collaboration to jointly invest in telecom infrastructure to cater to the rising demand of high speed data and digital services in India. The announcement comes on the back of telecom operators' demand to share revenue with service providers to build networks. "Airtel and Meta will jointly invest in global connectivity infrastructure and CPaaS (communications platform as a service) based new-age digital solutions to support the emerging requirements of customers and enterprises in India," the statement said.

A Small Line Of People Crossed Into India

A Small Line Of People Crossed Into India

Rediff.com19 Aug 2024

When I asked Krishna Gopal Sengupta, who had travelled through Bangladesh from Chittagong to Petrapole if the interim government had made any impact at ground level, he said, "it's been only a couple of days. They will need some time." Shyam G Menon reports from Petrapole, India's entry point with Bangladesh.

'India Is The No.1 Country Outside The US...'

'India Is The No.1 Country Outside The US...'

Rediff.com10 Apr 2024

'India has the largest slate of local original content outside the US.'

Have You Tried A Pinwheel Samosa?

Have You Tried A Pinwheel Samosa?

Rediff.com29 May 2023

Or makhni pasta? Timbits or donut holes? Time you headed to Tim Hortons.

'No question of bringing in an investor right now'

'No question of bringing in an investor right now'

Rediff.com24 Aug 2024

'We have got enough internal accruals, and we are able to do acquisitions on our own.'

Chaos at airports as Air India Express cancels 100 flights; 15K flyers hit

Chaos at airports as Air India Express cancels 100 flights; 15K flyers hit

Rediff.com9 May 2024

Discontent has been brewing among a section of the cabin crew at the low-cost carrier for some time now, especially after the start of the process of merger of AIX Connect, formerly AirAsia India, with itself.

Strict customs scrutiny of FTA imports from Sept 21

Strict customs scrutiny of FTA imports from Sept 21

Rediff.com18 Sep 2020

Importers will now have to provide sufficient proof to the domestic customs authorities that the goods being imported have a minimum 35 per cent value addition in the country from which it is being exported to India.

'Govt wants more incentive to customers for vehicle scrapping'

'Govt wants more incentive to customers for vehicle scrapping'

Rediff.com3 Apr 2021

'Some companies have agreed to 2-3% incentive but the automakers and SIAM have to decide amongst themselves'

Reliance net profit rises 9%, planned shutdown at oil refinery subdues earnings

Reliance net profit rises 9%, planned shutdown at oil refinery subdues earnings

Rediff.com19 Jan 2024

Reliance Industries Ltd on Friday reported a 9 per cent rise in its December quarter net profit as a planned maintenance-induced weakness in oil business earnings was offset by stability in retail and telecom verticals. The oil-to-retail-to-telecom conglomerate's consolidated net profit of Rs 17,265 crore, or Rs 25.52 per share, in October-December - the third quarter of the current 2023-24 fiscal - was 9.3 per cent higher than Rs 15,792 crore, or Rs 23.19 a share, earning a year back, according to a company statement. Quarter-on-quarter, the profit was lower when compared to Rs 17,394 crore earnings in the preceding three months ended September 30.

10 Skills That Matter At Job Interviews

10 Skills That Matter At Job Interviews

Rediff.com12 Jul 2024

Employers seek individuals who can prioritise tasks, solve problems, and work within deadlines, notes Ankit Aggarwal, founder and CEO, Unstop.

Tesla begins formal talks with govt

Tesla begins formal talks with govt

Rediff.com19 Apr 2024

In its first official engagement with the Indian government, Elon Musk-led Tesla and other global automotive (auto) manufacturers sought clarification on the new electric vehicle (EV) policy, specifically regarding investment guidelines and the timeline for the domestic value addition (DVA) requirement. Officials who attended the meeting told Business Standard that the original equipment manufacturers (OEMs) tried to understand whether the complete investment would be made within three or five years and the duration they would have to achieve the 50 per cent DVA. "The consultation meeting was convened to address queries from auto OEMs.

TCS needs to keep evolving in age of GenAI: Krithivasan

TCS needs to keep evolving in age of GenAI: Krithivasan

Rediff.com3 Jan 2024

Tata Consultancy Services (TCS) has to "keep evolving" and be relevant to clients as generative artificial intelligence (GenAI) technologies emerge, K Krithivasan, chief executive officer and managing director of the IT company, has said in a New Year's message to employees. "It is always heartening to see the reinforcement of how strong our relationships are with our clients and the level of trust they place with us.

RBI Governor Wants Bankers To Be Like Dravid

RBI Governor Wants Bankers To Be Like Dravid

Rediff.com20 Nov 2023

The governor made it clear that the RBI is aware of what's happening and acts accordingly, but doesn't make a noise about that, points out Tamal Bandyopadhyay.

Home Loans: To Top Up Or Not To Top Up?

Home Loans: To Top Up Or Not To Top Up?

Rediff.com6 May 2024

The home loan top-up, a kind of secured multipurpose personal loan, is on the regulator's radar, points out Tamal Bandyopadhyay.

Chilling numbers: 14,483 banking fraud cases in H1FY24

Chilling numbers: 14,483 banking fraud cases in H1FY24

Rediff.com27 Dec 2023

The number of frauds in the banking sector during the first half of the current financial year has increased substantially to 14,483 cases, although the amount involved is only 14.9 per cent of the previous year's amount, according to a RBI report. The report on Trend and Progress of Banking in India 2022-23, underlined the need to protect the banking system and the payments system from the risks of fraud and data breaches emanating from cyber threats. As many as 14,483 frauds were reported involving an amount of Rs 2,642 crore in the first half of current financial year, as compared to 5,396 cases (Rs 17,685 crore) in the same period a year ago.

Retail broking industry's top line set for a five-year leap: Bain & Company

Retail broking industry's top line set for a five-year leap: Bain & Company

Rediff.com11 Dec 2023

The retail broking industry's top line could more than double over the next five years, according to the estimates of consultancy firm Bain & Company. The industry, which facilitates stock market trading for investors, has already witnessed its revenues double from Rs 14,000 crore during 2018-19 (FY19) to Rs 27,000 crore in 2022-23 (FY23), reflecting an annualised growth rate of 17 per cent. "This growth has been fuelled by the emergence of India's mass-affluent and affluent segments, coupled with increasing financial literacy.

Voda Idea plans to raise about Rs 45,000 cr via equity, debt

Voda Idea plans to raise about Rs 45,000 cr via equity, debt

Rediff.com27 Feb 2024

Vodafone Idea board on Tuesday approved a fund-raise of up to Rs 20,000 crore through a combination of equity and equity-linked instruments, the crisis-ridden telco said, adding promoters will also participate in the proposed equity raise. Overall, Vodafone Idea plans to raise around Rs 45,000 crore through a mix of equity and debt, the company said. The company has been fighting a desperate battle for survival -- it has a debt of Rs 2.1 lakh crore and is reporting quarterly losses, amid massive subscriber churn.

Why foreign brokerages remain bullish on Paytm stock

Why foreign brokerages remain bullish on Paytm stock

Rediff.com5 Mar 2024

Shares of One97 Communications (OCL), which provides financial services under the brand 'Paytm', and has a banking arm Paytm Payments Bank (PPBL), hit the 5 per cent upper circuit at Rs 428.10 on the National Stock Exchange (NSE) in Monday's (February 26) intraday trade. The up move in the stock on Monday came after the Reserve Bank of India (RBI) asked the National Payments Corporation of India (NPCI), in post stock market hours, to look into the possibility of migrating PPBL customers, using the UPI handle '@paytm', to four-to-five other banks.

'Money lending has become prudent and conservative'

'Money lending has become prudent and conservative'

Rediff.com2 Feb 2024

'We need to be far more careful given the fact that while this is group lending, it's essentially unsecured.'

Why it won't be easy for Tesla to drive into India

Why it won't be easy for Tesla to drive into India

Rediff.com10 Mar 2024

India will not tailor its policies to suit US EV maker Tesla, and its laws and tariff rules will be formulated to attract all-electric vehicle manufacturers from across the world to set up a base in the world's fastest-growing economy, Commerce and Industry Minister Piyush Goyal said. Tesla has been seeking an initial tariff concession that would allow it to offset 70 per cent customs duty for cars priced less than $40,000, and 100 per cent for cars of higher value.

IPL: Clash of new captains as CSK take on Gujarat Titans

IPL: Clash of new captains as CSK take on Gujarat Titans

Rediff.com25 Mar 2024

Defending champions Chennai Super Kings clash against Gujarat Titans in a repeat of last season's final in the IPL 2024 match in Chennai on Tuesday.

CBIC Goes Soft On GST Investigations

CBIC Goes Soft On GST Investigations

Rediff.com23 Apr 2024

The principal commissioner has been made responsible for developing and approving any intelligence, conducting search, and completing investigations and relevant subsequent actions, including at the lower field formations, points out T N C Rajagopalan.

Looking For A Broker? Read This!

Looking For A Broker? Read This!

Rediff.com1 Nov 2023

'The stockbroker should have a good balance sheet to support its scale of operations. It should also have proper risk management in terms of margins so that it doesn't go bankrupt during extreme market movements.' 'The broker must have a track record of navigating several market cycles in an ethical and transparent manner.'

Banking tech start-up Zeta enters unicorn club with $1.4 bn valuation

Banking tech start-up Zeta enters unicorn club with $1.4 bn valuation

Rediff.com26 May 2021

Banking technology start-up Zeta is the latest entrant to the unicorn club after raising $250 million in its Series C round from SoftBank Vision Fund 2. Sodexo participated as an additional minority investor in the round. Founded by serial entrepreneur and billionaire Bhavin Thurakia, the startup is now valued at $1.4 billion. It is the 14th company this year to cross the $1 billion valuation mark after Meesho, Cred, Pharmeasy, ShareChat, Moglix and others.

Who are Maruti Suzuki's biggest customers?

Who are Maruti Suzuki's biggest customers?

Rediff.com23 Jan 2017

Hyundai, which is also toeing Maruti's lines, said special schemes are offered to engage the cab aggregators, including annual-maintenance-contract packages and extended warranty.

Why Election 2024 Is So Subdued...

Why Election 2024 Is So Subdued...

Rediff.com22 Apr 2024

'It's dull because this time the election is spread over such a long period.'